Product Questions and FAQ's
Can I return my board?
How quickly will my item ship?
We currently ship within the United States and Canada. Your item will ship within 2-3 Business Days.
During holidays and peak retail seasons, order processing can take 5-7 days. For the Christmas holiday, please place orders before December 13th to ensure products are delivered by December 24th (Christmas Eve).
Where are your products made?
Each Charcuterie board is made from White American Oak in Kentucky, and hand finished in North Carolina. We hand pick each one and refinish them with lot's of TLC and the best, food safe product (Mineral Oil & Bee's Wax). Each board has its own character and unique qualities.
How do I take care of my board?
Water is the enemy of your 100% oak charcuterie board. DO NOT Submerge or soak. With proper care, this board will be a gathering place for your favorite people for years to come. Clean with warm water and a soft sponge or cloth. (Use small amount of detergent only if necessary). Do not submerge or soak your board with water. Wipe your board dry as you want it to absorb as little water as possible. When your board is clean and dry, monthly or bi-monthly, apply 'Food Grade Mineral Oil' with a soft cloth or paper towel. Let it absorb for a few hours or overnight before use. Use your board for cheese, snacks and cooked or cured meats. Do not use raw meat on board. If needed, use a fine sand paper to smooth the top of board and finish with mineral oil.